Shipping Policy

Shipping Policy for Hnyahsap.com

At Hnyahsap.com, we are committed to delivering our handcrafted wooden designs to you quickly and securely. Below is our detailed shipping policy for your convenience:

Order Processing Time

• All orders are carefully handcrafted and processed within 1 business day.
• Processing includes quality checks, secure packaging, and preparation for shipment.
• Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Times

• Domestic Orders: Delivery within 2-7 business days after shipment.
• International Orders: Delivery within 2-7 business days, depending on the destination and carrier services.
• A tracking number will be provided via email as soon as your order is shipped, allowing you to monitor its journey in real time.

Customs and Import Taxes

• International customers may be responsible for customs duties, taxes, or import fees based on their country’s regulations.
• These charges are not included in the product price or shipping cost and are the buyer’s responsibility.
• While we strive to minimize delays, customs clearance processes are beyond our control.

Delivery Address

• Please ensure your delivery address is correct at the time of checkout.
• Hnyahsap.com is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• If an address correction is needed after placing an order, please contact us immediately at hnyahsap1@gmail.com.

Delayed or Lost Shipments

• While we work with trusted shipping providers, unforeseen delays due to weather, customs, or carrier issues may occur.
• If your package has not arrived within the estimated delivery timeframe, please contact us at [your email address] with your order number, and we’ll assist in resolving the issue.

Returns Due to Non-Delivery

• If a package is returned to us due to an incorrect address, failure to pay customs fees, or failure to collect the package, additional shipping charges may apply to resend the order.

Contact Us

• For any shipping-related inquiries, please reach out to us at hnyahsap1@gmail.com or +90 (532) 154 9511.
• We are happy to assist with tracking updates, address changes, or any concerns about your shipment.

Thank you for shopping with Hnyahsap.com. We appreciate your support and are dedicated to delivering our unique handmade creations to you safely and promptly!